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Booking

When do I check in?

Domestic flights: We recommend to arrive 1 hour prior to departure International flights: We recommend to arrive2 hours prior to departure Flights to and from USA: We recommend to arrive3 hours prior to departure.



How much luggage can I take with me?

The rules for this are according to selected airline and fare. You can find this information for your selected flights in the reservation process or at the booking confirmation.



What am I not allowed to bring on board?

No Liquids over 3.4 ounces or 100ml, Sharp objects, cutting tool or anything that can be used as a weapon, can be brought into the cabin.



Do I need to reconfirm my flights with the airline?

It is not necessary to reconfirm your flight. But you should check your flight schedule before departure to see that there were no changes to flight hours.



 

Tickets

How do I receive my ticket?

Your E-ticket will be emailed to you from Travelcheck shortly after the booking is confirmed and we receive your payment.



Where can I find the reference number for check-in?

Your reference number can be found on the e-ticket that we E-mail you after booking is successful.



Do all airlines send E-ticket?

Some low cost carriers do not send out tickets but instead they send a confirmation which is used to check-in.



What if I did not receive the E-ticket?

In case you did not receive your ticket please check your E-mail's trash and spam folders. If the ticket is not there, please contact us directly so we can verify your E-mail address and resend you your ticket.



Changes / Cancellations

Can I change the flight dates?

Rules regarding changes are different between airlines, airfare and booking class. You can contact us to receive full information regarding changing possibilities regarding your booking.



Can I correct the spelling of my name?

Most airlines allow to correct the passenger name at a fee when the spelling mistake is no more than 3 letters in the name.



Can I change passenger names?

Most airlines do not accept name changes after the ticket has been issued. Yet, most airlines allow to correct the passenger name at a fee when the spelling mistake is no more than 3 letters in the name. You can contact us for full information.



Can I find out the fee for changes to my booking?

Since rules for changes depend on airline and flight fare, please contact us directly to get full details regarding changes.



 
 

Products

When do I check in?

Domestic flights: We recommend to arrive 1 hour prior to departure International flights: We recommend to arrive2 hours prior to departure Flights to and from USA: We recommend to arrive3 hours prior to departure.



How much luggage can I take with me?

The rules for this are according to selected airline and fare. You can find this information for your selected flights in the reservation process or at the booking confirmation.



What am I not allowed to bring on board?

No Liquids over 3.4 ounces or 100ml, Sharp objects, cutting tool or anything that can be used as a weapon, can be brought into the cabin.



Do I need to reconfirm my flights with the airline?

It is not necessary to reconfirm your flight. But you should check your flight schedule before departure to see that there were no changes to flight hours.



 

Useful Information

When do I check in?

Domestic flights: We recommend to arrive 1 hour prior to departure International flights: We recommend to arrive2 hours prior to departure Flights to and from USA: We recommend to arrive3 hours prior to departure.



How much luggage can I take with me?

The rules for this are according to selected airline and fare. You can find this information for your selected flights in the reservation process or at the booking confirmation.



What am I not allowed to bring on board?

No Liquids over 3.4 ounces or 100ml, Sharp objects, cutting tool or anything that can be used as a weapon, can be brought into the cabin.



Do I need to reconfirm my flights with the airline?

It is not necessary to reconfirm your flight. But you should check your flight schedule before departure to see that there were no changes to flight hours.